Benefit payments will still be paid for people self-isolating

Date published: 11 March 2020

The Department for Communities has today moved to reassure people claiming benefits that their benefits will not be affected if they need to self-isolate due to COVID-19.

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A spokesperson said:  

“If people cannot attend an appointment at their Jobs and Benefits office and/or medical assessment centre because of self-isolation, they should let us know immediately. Nobody will be penalised for doing the right thing.

“In addition, anyone self-isolating who is self-employed or who works on a short term contract can apply for Universal Credit or new-style Employment and Support Allowance, during the period of self-isolation.

“Anyone who is in a crisis situation can apply for financial help by contacting the Department’s Finance Support service on 0800 587 2750 (Freephone) or 0800 587 2751 (textphone for customers with hearing difficulties). If claiming Universal Credit they can also apply for a Universal Credit Contingency Fund grant by contacting the Finance Support service and choosing option 2.” 


Notes to editors: 

  1. Media enquiries to DfC Press Office on 028 9082 3516 or email Out of office hours please contact Duty Press Officer on 028 9037 8110.
  2. Follow us on twitter @CommunitiesNI

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