Operational Delivery - Deputy Secretary
Linsey Farrell is the Deputy Secretary for Operational Delivery Group in the Department for Communities, Northern Ireland.
The Operational Delivery Group is responsible for Pensions, Disability & Carers Service, Child Maintenance Service (NI and GB), Benefit Uptake, Debt Management, Fraud & Error and Digital, Security & IT Services, and for the delivery of services under a Service Level Agreement for the Department for Work and Pensions.
The Group plays an important role in contributing to the Department’s work and in delivering a new outcome based approach as part of the new Programme for Government (PfG). This presents the opportunity to not only enhance the services we currently deliver but also to think differently in designing services that meet the needs of citizens.