Generalist advice services strategy

The Department is responsible for policy on generalist advice services. This includes advice on issues like welfare benefits, housing, finance, consumer and employment issues. It involves the provision of initial broadly based advice services, with the option for referral to organisations which can provide more in-depth support.

Advising, Supporting, Empowering

The Department’s strategy for generalist advice provision is called Advising, Supporting, Empowering.

We undertook extensive consultation on the Advising, Supporting, Empowering strategy.


If you have any queries please contact Voluntary and Community Unit.

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