Move to UC Tax Credit Research
Date published:
Universal Credit began rolling out on a phased geographical basis in Northern Ireland on 27th September 2017. Roll out for new claims in Northern Ireland was completed on 5th December 2018. The final phase of managed migration from the six legacy benefits to UC, known as ‘Move to UC’ started on 16 October 2023 when Migration Notices began to issue across all postcodes in NI to Working Tax Credits and or Child Tax Credits recipients who received no other income related benefit. However not all customers moved to UC.
As a result, the Department commissioned a bespoke research paper to help understand the key drivers of non-migration to Universal Credit, and to conclude, where possible, on the factors that influenced the decision of these customers not to migrate.