The provision of support services or signposting to services is a key feature of Intermediate Rent. Intermediate Rent landlords are not required to offer support and advice on specialist matters but should signpost tenants to organisations offering such services.
This type of support can improve a tenant’s access to information and services, which could assist with improvements in their financial situation, employment opportunities or health and wellbeing which together could help them to sustain a tenancy.
The Intermediate Rent Support Services document contains information to support Intermediate Rent landlords with this obligation.
Intermediate Rent Support Services