Department announces delay in Attendance Allowance payments

Date published: 18 November 2016

The Department for Communities (DfC) has announced that people expecting to receive Attendance Allowance next Monday, will now receive it on Tuesday.

Attendance Allowance is a tax-free benefit you may get if you're aged 65 or over and need help with personal care because you're physically or mentally disabled.

Explaining the reason for the delay, a DfC spokesperson said: “Due to a technical issue with the benefit system, 11,800 Attendance Allowance claimants will receive their benefit payment one day late. The payments were due to be paid on Monday 21 November but will now not be paid until Tuesday 22 November.

“Officials considered options to try and ensure payments could be paid on time but there was no feasible option.

“Anyone who is concerned about the delay should contact the Disability and Carers Service for advice. The telephone number is 0300 123 3356. The Department apologises for any inconvenience this delay may cause.”

Notes to editors: 

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  2. Media enquiries to DfC Press Office on 028 9082 3505 or email Out of office hours please contact the duty press officer via pager number 07623 974383 and your call will be returned.

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