Northern Ireland Pension Centre

Contact details for the Northern Ireland Pension Centre for State Pension and Pension Credit

Enquiries by phone can be directed to:

• State Pension Claim Line: 0808 100 2658
• Pension Credit Application Line: 0808 100 6165
• General enquiries: 0800 587 0892

If you use Relay UK dial 18001 followed by 0808 100 2658 or the number you wish to use, or use the Relay UK app.

Opening hours

Monday to Friday 9.00 am to 4.00 pm 

Closed weekends and bank holidays

The contact address for State Pension is:

DFC State Pension
Mail Handling Site A 
Wolverhampton 
WV98 2HY

The contact address for Pension Credit is: 

DFC Pension Credit
Mail Handling Site A 
Wolverhampton 
WV98 2HZ

Enquiries by Email for State Pension and Pension Credit can be directed to:

Email: pensionservice@dfcni.gov.uk 

You can send an email request for a pensions agent to call you back: Northern Ireland Pension Centre Contact Form.

British Sign Language (BSL) or Irish Sign Language (ISL)

To use the video relay service:

• contact Pensions Centre via the video relay service
• the interpreter will check whether you require BSL or ISL
• this service is for Northern Ireland residents only

Extra Support to claim

If you need extra support to make a claim contact Make the Call service.