Disability and Carers Service

Contact details for the Disability and Carers Service which administers Disability Living Allowance, Attendance Allowance, Carer's Allowance and Carer's Credit.  

The contact address for Disability Living Allowance is:

DfC Disability Living Allowance
Mail Handling Site A 
Wolverhampton
WV98 2JQ

The contact address for Attendance Allowance is:

DfC Attendance Allowance
Mail Handling Site A 
Wolverhampton
WV98 2JS

The contact address for Carer's Allowance and Carer's Credit is:

DfC Carers Allowance
Mail Handling Site A 
Wolverhampton
WV98 2JR

Enquiries by phone or email about any of the benefits administered by the Disability and Carers Service can be directed to:

Phone: 0800 587 0912
If you use Relay UK dial 18001 followed by 0800 587 0912  or use the Relay UK app.

Email address for Attendance Allowance and Disability Living Allowance: dcs.post@dfcni.gov.uk

Email Address for Carers Allowance: belfastcastlecourt.caenquiries@dfcni.gov.uk

If you are reporting a change of circumstances to Carers Allowance you cannot report this by email, changes should be submitted using the Carer's Allowance: report changes online service or by telephone. Alternatively you can send it in writing to the address above.

If you use sign language

You can use British Sign Language (BSL) or Irish Sign Language (ISL) to contact Disability and Carers Service

To use the video relay service:

• contact Disability and Carers Service via the video relay service
• The interpreter will check whether you require BSL or ISL

This service is for Northern Ireland residents only

Extra Support to claim

If you need extra support to make a claim or have a query, you can contact the Make the Call service.

Phone lines open

Monday to Friday from 9.00 am to 4.00 pm (excluding public holidays).