The total number of appeals registered during the year to which this report relates was 10,877 of which 832 were monitored.
Unfortunately there has been a slight increase in the overall level of incorrectness. Last year it was 3.3% compared with 3.5% this year. Across all cases monitored the decision maker was judged to have made an incorrect decision in 29 cases. The figures illustrated reveal that there was a considerable degree of variation in the level of incorrectness of initial decisions across different benefits. The largest number (16) of initial incorrect decisions were in respect of Personal Independence Payment (PIP).