Vacancy Management Employers Survey 2014

Date published: 25 February 2015


The Department’s Employment Service (ES), offers a free of charge vacancy taking service to assist employers to fill vacancies and helping jobseekers to access job opportunities. The vacancy taking service is a very important interface with customers. It assists the economy by ensuring that employers in Northern Ireland have a Public Employment Service facility which can assist them in filling their vacancies at no cost in a professional and timely manner. 


To ensure that the quality of services offered to employers is of a high standard at all times and to improve current services, the Department commissioned a survey of our vacancy taking service to seek the views of our customers. 

The survey measured employer satisfaction and experience of using the current automated services and offered views as to how to improve and increase the use of automated services. This is the first survey of employer attitudes and experiences since 2009. 


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