Social Security Agency Annual Reports on Decision Making and Financial Accuracy 2014

This report focuses on two primary indicators, the level of Decision Making Accuracy in social security benefits and the level of Financial Accuracy. The purpose is to establish if the decisions to award the claims to benefit are correct and also to provide robust estimates of the percentage of benefit expenditure which is paid correctly. Accuracy underpins the Agency’s key business plan commitment to ensure benefit customers are receiving the right benefit at the right time.