These documents are available to download by following the links below or by writing to:
Department for Employment and Learning
Adelaide House
39-49 Adelaide Street
Belfast
BT2 8FD
Tel: 028 9025 7777 (Monday to Friday 9.00 am to 5.00 pm)
Memos for information in respect of Employment Service Support from the Department for Employment and Learning.
ESS Operational Guidelines Memo 02-14 Updated Operational Guidance