Universal Credit to begin in Falls, Shankill and Andersonstown areas

Date published: 07 June 2018

Universal Credit will be introduced in the Falls and Shankill areas of Belfast from Wednesday 13 June 2018 and in the Andersonstown area from Wednesday 27 June.

Universal Credit replaces six existing benefits with one and is for people of working age (18 - state pension age). It is initially for new claimants in these areas. People in these areas already claiming the existing benefits will not be affected until 2019 at the earliest, unless their circumstances change.

It has already been rolled out across a number of other areas of Northern Ireland.

David Sales, Department for Communities, Universal Credit Programme Director, explained: “Universal Credit is a significant change to how benefits are claimed. In order to ensure claimants get the support they need, it is being introduced gradually across Northern Ireland from September 2017. This means we have been able to closely manage and learn from the rollout to date.”

As Universal Credit replaces claims for multiple benefits with a single claim, it is simpler to claim and more flexible. It aims to support people into work and to earn more without losing their benefits, while ensuring those who cannot work continue to receive the financial support they need. Claims are made online, with digital support available for those who may need it.

David Sales continued: “Our local staff have undertaken extensive training in preparation for Universal Credit. As it is claimed online, we have also upgraded the local Jobs and Benefits Offices to provide digital zones with access to PCs and free wifi. Staff are available to guide new claimants through the process. So far, the vast majority of people have been able to make their online claim without needing additional assistance from our staff.”

Universal Credit replaces Jobseeker's Allowance (income based), Employment Support Allowance (income-related), Income Support, Housing Benefit (rental), Working Tax Credit and Child Tax Credits for people aged over 18 and under State Pension age. Claimants of these existing benefits will transfer to Universal Credit between July 2019 and March 2023. Some claimants will naturally move to Universal Credit earlier, where their circumstances have changed.

Further information on Universal Credit and full details of the rollout are available on the nidirect website.

Universal Credit will also begin in Banbridge on 27 June. The rollout will continue from September, reaching the remaining areas of Belfast as well as Ballynahinch, Newtownabbey, Newtownards, Carrickfergus, Bangor, Lisburn, Larne, Cookstown, Ballymena and Antrim. It is scheduled to complete in December 2018.  

Notes to editors: 

  1. Universal Credit (UC) was introduced in Northern Ireland in September 2017 under the Welfare Reform (NI) Order 2015, in line with the NI Executive’s decisions on welfare changes
  2. To date, Universal Credit is operational in the Limavady, Ballymoney, Magherafelt, Coleraine, Strabane, Lisnagelvin, Foyle, Armagh, Omagh, Enniskillen, Dungannon, Portadown, Downpatrick, Newry, Lurgan, Newcastle and Kilkeel areas
  3. UC will be rolled out on a phased geographical basis by post code aligned to the relevant Jobs & Benefits Office locations. More information on the rollout timetable is available on nidirect 
  4. Provisions will be made available for existing claimants affected by the introduction of Universal Credit when they move on to it 
  5. There will also be flexibilities in relation to payments for Northern Ireland claimants, with twice monthly payments the default option.  This will closely reflect the frequency of current benefit payments and is intended to offer assistance in managing household finances
  6. The department may take photographs and videos at announcements and events to publicise its work. Photographs, interviews, videos or other recordings may be issued to media organisations for publicity purposes or used in promotional material, including in publications, newspapers, magazines, other print media, on television, radio and electronic media (including social media and the internet). Photographs and videos will also be stored on the department’s internal records management system. The department will keep the photographs and recordings for no longer than is necessary for the purposes for which they have been obtained. The department’s Privacy Policy is available on our website
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  8. Media enquiries to DfC Press Office on 028 9082 3503 or email press.office@communities-ni.gov.uk. Out of office hours please contact the duty press officer via pager number 07623 974383 and your call will be returned.

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