COVID-19 Service Updates

COVID-19 Service Updates

This page provides the latest information about COVID-19 and DfC Services. It will be updated regularly with the latest information, so you should check this page for advice on Benefits and other public services.

This information is for Northern Ireland only, if you live in England, Scotland or Wales please visit GOV.UK

For general heath advice relating to COVID-19, please visit the Public Health Agency's website. Key information is also available in Sign Language on this PHA page.

If you have to stay at home because of coronavirus and you need a note for your employer contact NHS 111 Online.

If you have to stay at home but feel well enough to work, ask your employer if you can work from home. If you can work from home, you will not need an isolation note. You can also use this service for someone else. 

We have become aware that spoofed emails are being sent pretending to be from Government organisations with a email address being used. Read on for more advice as to how DfC customers can protect themselves.   

A weekly service will see 10,000 food boxes being delivered to the most vulnerable in society during the COVID-19 lockdown. A box of mainly non-perishable goods will be delivered directly to the door of vulnerable people who have been notified to shield by their GPs and who cannot afford food, and do not have access to local support networks. These boxes will also be available to those who are not shielding, but are in critical need of food. Telephone 0808 802 0020, email, or text: ACTION to 81025 to access information, advice and guidance in relation to COVID-19.


The latest information about COVID-19 and the Department's various Benefits services inlcuding;

  • Employment & Support Allowance
  • Universal Credit
  • New claims guidance, including for the self-employed
  • Suspended signing and assessments



The latest advice and guidance for;

  • Social Housing Tenants
  • Co-ownership customers
  • Landlords and Homeowners




Other DfC Services

The latest information on DfC office closures and any suspension of services during the COVID-19 pandemic.

  • Continued Employment services
  • Historic Environment closures
  • PRONI closure


Partner Organisations

The latest position from some of the Department's partner organisations including;

  • Armagh Observatory & Planetarium
  • Libraries NI
  • National Museums NI
  • Sport NI



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